We use cookies to give you the best experience possible. By continuing we’ll assume you’re on board with our cookie policy

Telecommunications, the internet, and wireless technology Essay

Sorry, but copying text is forbidden on this website!

Speed business processes: Reduce the time to complete a business process. Cut travel, conferencing and communication costs: See who is available right now and let the software find them. Use online meetings, Voice over IP (VoIP) and more. Organizations can reduce travel expenses, lower audio- and Web-conferencing service expenses, and dramatically reduce telephony expenses. These cost savings are large enough that Sametime unified communications (UC) implementations typically pay for themselves in under a year.

Enable dispersed teams to collaborate: Speed project completion for teams in different locations, countries, and time zones. Include mobile employees. Hire and keep the best talent: Evolve a more collaborative culture across teams— around the world or in the same building. Provide better employee work-life balance by extending the ability to work virtually anywhere while ensuring effective management and working environment. Make it easy for people to access UC functions from their desktop apps: See—right within applications—who is available for collaboration and then communicate in a single click.

Provide people choice and flexibility in collaboration to get the job done: Move seamlessly—via a unified user interface—among text chats, voice and video calls, and online meetings—whatever best fits the situation. With Sametime software, quick text chats can answer simple questions outright or can be escalated to multiway voice or video chats or an online meeting. Tightly integrated tools in Sametime software make it easy to switch communications and collaboration methods as your conversation evolves.

We will write a custom essay sample on Telecommunications, the internet, and wireless technology specifically for you

Order now

Unify and extend your communications environment: Gain integrated voice, computer and telephony. Use Sametime software’s integrated voice over IP (VoIP) and high-quality desktop video capabilities—or use third-party plug-ins—to integrate with your existing systems. Use optional one-number phone service, softphone and intelligent call management capabilities through an existing telephony infrastructure.

Protect your investments in applications, voice and video: Leverage your current communications and application environment rather than ripping and replacing it. Sametime software supports and integrates with multiple client and server operat-


Chapter 7, Case 1 Virtual Collaboration for Lotus Sametime3

ing systems, e-mail platforms, directories, telephony, audio conferencing and video conferencing systems. (IBM, Online meetings with Lotus Sametime software, 2010) One of the major attractions of Sametime is its use as a collaboration tool. Sametime online meetings (Web conferencing) allow rich collaboration with team members around the world—inside or outside the enterprise. There are many potential benefits from using online meetings to share documents, applications, and screens.

Projects can be completed more quickly when teams don’t have to wait for e-mail exchanges or travel to face-to-face meetings. High-quality audio and video capabilities can enhance the collaborative experience, providing context through subtle signals such as body language that would otherwise be missing from a basic Web conference. Organizations can spend less on travel, lower telephony and audio conferencing expenses, and reduce or eliminate expensive fees for hosted web conferencing services.

Virtual Sametime: Avatar Collaborators In 2009 IBM introduced its virtual version of Sametime. The original (and still available) version of Sametime operates in a standard Windows menu environment. Users can arrange for and plan meetings, invite participants, conduct meetings, take polls, and product documents. The virtual edition described in the case video adds an “immersive environment” where users select avatars to play their roles.

Supplementing the basic edition with a virtual environment offers many potential benefits: friendlier user-interface, ease of use, and the attraction of a contemporary gamelike environment, not to mention the popularity of the James Cameron movie “Avatar.” Briefly, avatars are popular and fascinating. Whether or not they contribute to better collaboration in firms is something you will have to decide.


1. Based on the video and text of the case, list and briefly describe five areas where either version of Sametime may increase employee productivity. What do you think will produce the greatest increase in employee productivity?

2. How does Lotus Sametime support collaboration? What are the additional benefits of the virtual environment? 3. The case mentions “presence awareness.” What is presence awareness and of what use is it?


Chapter 7, Case 1 Virtual Collaboration for Lotus Sametime4

4. What types of communication are integrated within Sametime’s digital environment? What type of communication is missing? Does it make a difference? 5. Do you think that virtual collaboration using avatars is more or less effective than traditional methods of collaboration (which include face-to-face, traveling to meetings, telephone conference calls, e-mail, and instant messaging)?

COPYRIGHT NOTICE Copyright © 2013 Kenneth Laudon. This work is protected by United States copyright laws and is provided solely for the use of instructors in teaching their courses and assessing student learning. Dissemination or sale of any part of this work (including on the World Wide Web) will destroy the integrity of the work and is not permitted. The work and materials from this site should not be made available to students except by instructors using the accompanying text in their classes. All recipients of this work are expected to abide by these restrictions and to honor the intended pedagogical purposes and the needs of other instructors who rely on these materials.

How to cite this page

Choose cite format:

Telecommunications, the internet, and wireless technology. (2016, Jul 02). Retrieved from http://wrrlta.biz/telecommunications-the-internet-and-wireless-technology-essay

We will write a custom essay sample onTelecommunications, the internet, and wireless technologyspecifically for you

Our customer support team is available Monday-Friday 9am-5pm EST. If you contact us after hours, we'll get back to you in 24 hours or less.

By clicking "Send Message", you agree to our terms of service and privacy policy. We'll occasionally send you account related and promo emails.
No results found for “ image
Try Our service

Hi, I am Sara from Studymoose

Hi there, would you like to get such a paper? How about receiving a customized one? Check it out http://goo.gl/CYf83b


Hi, I am Sara from Studymoose

Hi there, would you like to get such a paper? How about receiving a customized one? Check it out http://goo.gl/CYf83b


Your Answer is very helpful for Us
Thank you a lot!